Sales Operations Specialist

Location:

Greenville, SC (ACS Headquarters)

Position Summary

We’ve grown fast. Like, blink-and-you-missed-it fast. And now we need a Sales Operations Specialist to help us keep this rocket ship flying straight. This isn’t a clipboard job or some passive “support” gig. You’ll be the systems wizard behind the curtain—keeping our CRM spotless, streamlining sales processes, tweaking tools, and generally making life easier (and faster) for the entire sales team. You’ll report to our VP of Revenue Operations, who’s less about fancy titles and more about rolling up sleeves and making things better. If you’re into solving problems, improving systems, and turning chaos into clarity, you’ll fit right in.

If you’ve got sharp eyes, a curious brain, and a habit of fixing things that “kinda work” until they work brilliantly, you’ll crush it here. The difference between a good hire and a great one? One wants to get through the checklist. The other wants to make someone’s day easier—and then automate the checklist entirely.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Establish and maintain procedures for ensuring data cleanliness and accuracy
Collaborate with Sales Management to ensure fair distribution of customer accounts within the Sales team
Collaborate with Sales and Marketing to develop and maintain sales forecasts, metrics, and reports
Drive implementation and execution of sales engagement strategies using Outreach.io and Salesforce
Define and measure key performance indicators for sales teams
Conduct data analysis to identify trends and insights to improve sales performance
Document, maintain, and drive sales commission plans
Document and monitor sales processes, identify bottlenecks, and recommend process improvements
Identify and recommend training needs for the sales team and support Sales Enablement in the delivery of training programs
Provide support to the sales team, including troubleshooting issues with tools and systems and helping to resolve customer issues

Minimum Qualifications (Knowledge, Skills, and Abilities)

Bachelor's degree in business administration, finance, engineering, or a related field
3+ years of experience in sales operations or a related field
Excellent analytical and problem-solving skills
Strong project management skills and ability to manage multiple projects simultaneously
Experience with Salesforce and sales automation tools
Experience with IPaaS tools (Celigo, Mulesoft, etc.) is a plus
Ability to collaborate effectively with cross-functional teams
Strong attention to detail and accuracy
Strong communication and presentation skills

Benefits Include:

Medical, PTO, 401(k) and 401(k)Match

Job Type:

Full-time

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