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Senior Revenue Operations Specialist

Location:

Greenville, SC (ACS Headquarters)

Position Summary 

Air Compressor Services has seen rapid growth and has expanded to the point where we need a Senior Revenue Operations Specialist. This will be a “mission critical” position within the Revenue Operations Team. Day-to-day, the individual in this role will be responsible for helping to design and implement significant process and user experience improvements within the company’s technology stack. This role will report to the VP of Revenue Operations and Technology.

This role requires a high level of attention to detail and a natural curiosity. What will set apart a great candidate from a mediocre candidate will be a love for solving problems and a desire to make someone’s day better or job easier.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Sales Process Optimization:

  • Analyze and improve the sales process, identifying bottlenecks and opportunities for efficiency gains.
  • Develop and implement best practices for lead management, opportunity tracking, and sales forecasting within Salesforce.
  • Provide training and guidance to the sales team to ensure effective use of Salesforce.

Shopify Integration and e-Commerce Support: 

  • Assist in setting up and maintaining product listings, pricing, and promotions on Shopify.
  • Monitor online sales performance and provide recommendations for improving conversion rates and revenue.

NetSuite ERP and WMS: 

  • Collaborate with Finance and Operations teams to ensure a smooth integration between Salesforce and NetSuite ERP/WMS.
  • Assist with order fulfillment, inventory management, and shipping processes within NetSuite.
  • Troubleshoot and resolve any data synchronization issues between systems.

Process Documentation and Training:

  • Work with our off-shore team to document revenue-related processes, workflows, and standard operating procedures (SOPs).
  • Conduct training sessions for team members on new processes and system updates.
  • Ensure that employees have the resources and knowledge to follow established procedures.

Cross-Functional Collaboration:

  • Foster strong communication and collaboration with Sales, Marketing, Finance, and Operations teams to align revenue operations strategies.
  • Participate in cross-functional meetings and projects to drive revenue growth and operational excellence.

        Minimum Qualifications (Knowledge, Skills, and Abilities)

        • Bachelor's degree in business administration, finance, engineering, or a related field
        • 5+ years of experience in revenue operations or a related field
        • Excellent analytical and problem-solving skills
        • Strong project management skills and ability to manage multiple projects simultaneously
        • Extensive experience with Salesforce and/or Netsuite
        • Experience with IPaaS tools (Celigo, Mulesoft, etc.)
        • Ability to collaborate effectively with cross-functional teams
        • Strong attention to detail and accuracy
        • Strong communication and presentation skills

        Benefits Include:

        • Medical, PTO, 401(k) and 401(k)Match 

        Job Type:

        Full-time

         

        Submit Resume to careers@aircompressorservices.com.